General Terms

Eligibility

Use of calmstayway’s services is limited to individuals who meet age and legal requirements as specified.

Clients must be 60 years or older to access senior sanatorium services offered by calmstayway.

Users agree to use the services for lawful purposes only and not to engage in prohibited activities.

Services are offered within Singapore only; residents or visitors must comply with local regulations.

Account Terms

To access certain calmstayway features, creating an account may be necessary to ensure personalized service.

Users are responsible for providing accurate and current information when registering their accounts.

Account holders must protect their login credentials and notify calmstayway promptly of any unauthorized access.

User accounts are non-transferable and must be used solely by the registered individual.

If you suspect your account has been compromised, contact calmstayway immediately to mitigate any risks.

calmstayway reserves the right to suspend accounts violating our terms or engaging in harmful behavior.

Service Provision

calmstayway provides quality senior sanatorium services with care and attention to client needs and comfort.

Service offerings and pricing may be modified; notice will be provided reasonably in advance.

Service availability depends on scheduling, staffing, and resource constraints, and calmstayway strives to minimize interruptions.

User Conduct Rules

To maintain a safe and respectful environment, users must adhere to the following guidelines when engaging with calmstayway:

• Treat staff and other clients courteously.
• Do not misuse or damage facilities or property.
• Refrain from any discriminatory or abusive behavior.
• Follow safety instructions and health protocols.
• Use services solely for intended senior care purposes.
• Report any issues or concerns promptly to calmstayway management.
• Comply with all relevant Singapore laws and regulations.

User Content

Users may share feedback or testimonials related to calmstayway services respecting content guidelines.

Users retain ownership of their submitted content but grant calmstayway a license to use it for promotional purposes.

This license is non-exclusive, worldwide, and royalty-free with the right to modify content as needed.

Users are responsible for ensuring their content does not infringe on third-party rights or include prohibited material.

calmstayway may remove user content that violates terms or upon user request following verification.

Intellectual Property

All intellectual property rights on calmstayway materials and services are owned or licensed by calmstayway.

• Do not copy, reproduce, or distribute materials without permission.
• Use content solely for personal, non-commercial purposes unless authorized.
• Reflect respect for activity, logos, and branding of calmstayway in any usage.

Paid Services

Certain senior sanatorium services at calmstayway require payment as outlined in the service descriptions.

Service fees are clearly presented on calmstayway's website and in any official communications.

Payments must be completed through designated methods and within specified timelines to access services.

Subscription options, where available, operate on a recurring basis, with user controls for renewal and cancellation.

Refunds are considered on a case-by-case basis adhering to the terms described; not all services are refundable.

Clients may cancel paid services following procedures stated on calmstayway to minimize inconvenience or charges.

Applicable taxes are included or clearly stated in the service pricing details according to Singapore tax laws.

Pricing adjustments will be communicated in advance, and existing clients will be notified accordingly.

Failure to pay for services may result in suspension or termination of access to calmstayway offerings.

Disclaimer

calmstayway provides its services without warranties except as required by law; clients use services at their own discretion.

Limitation of Liability

calmstayway is not liable for indirect damages or losses beyond its reasonable control related to service usage.

Third-Party Services

Use of third-party providers in delivering services may be subject to their terms and calmstayway disclaims responsibility for their actions.

Termination

calmstayway or the user may terminate service agreements in accordance with stipulated terms and notice requirements.

Upon termination, users must cease use of services and settle any outstanding obligations with calmstayway.

Privacy

Your personal data is handled in accordance with calmstayway's privacy policy to ensure confidentiality and compliance.

Communications

By using calmstayway services, you consent to receive communications electronically, including service updates and support.

Changes to Terms

We may update these terms to reflect changes in legal requirements or business practices; users will be notified accordingly.

Governing Law

These terms are governed by and construed in accordance with the laws of Singapore.

Dispute Resolution

Disputes arising from these terms should be resolved amicably or through Singapore's legal system as applicable.